Privacy Policy for Bioinformatics Togo

Effective Date: 4/1/2025

Bioinformatics Togo (“we,” “our,” “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage our services, or communicate with us.

1. Information We Collect

We may collect:

• Contact Information: Name, email address, phone number, organization.
• Service Data: Project-related files, including sequencing data (BCL/FASTQ) provided for processing.
• Website Analytics: Non-personal information like IP address, browser type, and website usage patterns (collected via cookies or analytics tools).

2. How We Use Your Information

We use collected information to:

• Deliver contracted services (e.g., data processing and reporting).
• Communicate project updates and service notices.
• Improve our website and service offerings.
• Comply with legal, regulatory, or contractual obligations.

3. Data Protection

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure data transfer protocols. Project data is stored securely and deleted according to the terms specified in your contract or SOW.

4. Sharing of Information

We do not sell, rent, or share your personal or project data with third parties, except:

• With trusted vendors under strict confidentiality agreements (e.g., secure cloud storage).
• When required by law, regulation, or legal process.

5. Your Choices

You have the right to:

• Request access to your personal information.
• Request corrections or deletion of your personal data (subject to contract terms).
• Opt-out of non-essential communications.

To exercise these rights, contact us at contact@bioinformaticstogo.com.

6. Data Retention

We retain personal and project data only as long as necessary to fulfill the purposes outlined above or as required by law or contract.

7. Updates to this Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a new effective date.

Questions?

Please contact us at contact@bioinformaticstogo.com for any privacy-related inquiries.